Assertiveness training at work – a practical assertiveness course
Assertiveness means the ability to have and express one’s own opinion and to directly express emotions and attitudes within the limits of the non-violating rights and psychological territory of other people. Importantly, this attitude is devoid of aggressive behavior, and yet it allows you to defend your own rights and opinions in social situations.
In the Dutch organizational culture, an open conversation, having one’s own opinion, argumentation and consulting are important. Communication skills such as assertiveness play a key role in this process.
The result of the training
After the training, participants are able to:
- present your opinion respecting the opinions of other people,
- define your own limits,
- better to deal with giving and receiving criticism,
- better to justify your own point of view.